

Below is a pricing guide for various IT services. A comparison of these prices to other retail prices is also available.
For Print Services prices, visit the Print Services price page.
| Service | |
|---|---|
| Service | HWS Cost |
| Hardware/software diagnostics, questions, advice | Free |
| Network setup (Wired/wireless) | $25 |
| Cleanup (Malware removal/updates/optimization) | $100 |
| Hard drive replacement and data backup | $100 |
| Data backup | $15+$5/DVD |
| Operating system reinstallation (including data backup/restore) |
$75 |
| E-mail client setup | $25 |
| Hardware installation | $25+parts |
| Software | |
|---|---|
| Program | HWS Cost |
| Microsoft Windows 7 Upgrade | $30 |
| Microsoft Office 2010 (Windows) | $30 |
| Macintosh OS Snow Leopard Upgrade (10.6) | $30 |
| Microsoft Office 2011 (Macintosh) | $30 |
| Other software available at educational discount prices e.g. Adobe Creative Suite |
|
If you are having difficulty or you have unanswered questions, please submit a request, call the Help Desk at (315) 781-4357, or e-mail helpdesk@hws.edu.