

Before each semester begins, every student receives $15 worth of print credits added to their print quota. Annually, on August 1, accounts reset to $15 worth of credit. On January 1, an additional credit of $15 will be added to the print quota for use in the spring semester. Credits roll over only from fall to spring semesters, but not from spring to fall.
$15 worth of credit is equivalent to 300 black & white pages at $.05 per page, or 33 pages of color printing at $.45 per page or any combination that equals $15. Double-sided printing is discounted automatically, at $0.08 for double-sided black & white and $0.70 for double-sided color prints. Once the credit has been depleted, students may choose to purchase additional credits.
Additional credits may be purchased in any amount by phone, e-mail, or in person at the Help Desk in any amount, payable by cash, check, or charge to student account.
Requests for this service may be made at the Help Desk in the library, by e-mailing helpdesk@hws.edu or the online request form.
If you are having difficulty or you have unanswered questions, please submit a request, call the Help Desk at (315) 781-4357, or e-mail helpdesk@hws.edu.